Knowledge · 03
What agents and appsmay know — and call.
Knowledge is first-class on the graph — not a sidecar RAG pile. Live Data, Skills, Files, and Tools sit beside your Experiences and Workflows. Swap packs when the goal moves from sales to support. The Assistant on this site runs on the same idea.
First-class citizens
Data · Skills · Files · Tools.
Data
Live product data you can query — the same records Experiences bind and Workflows mutate.
Skills
Grounding for agents — playbooks and policy that travel with the Organization, not a prompt paste.
Files
Retrieval when documents matter — contracts, manuals, evidence — still on the graph.
Tools
Callable capabilities with allowlists Workflows actually enforce. Not a free-for-all plugin tray.
Ground the AI in the product.
Knowledge packs travel with the Organization. Workflows enforce tool allowlists. Experiences open the same model.